Welcome to OneReg! This Privacy Policy outlines how we, OneReg (referred to as “we”, “us” or “our”), collects, uses, discloses and protects your personal information in accordance with the New Zealand Privacy Act 2020 (the “Act”). We are committed to ensuring that your privacy is protected.

This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, please see www.privacy.org.nz.

“Personal Information” refers to any information about an identifiable individual as defined under the Act.

By using our website or providing us with your personal information, you consent to the collection, use and disclosure of your information and described in this Privacy Policy.

We may change this policy by uploading a revised policy onto our website. The updated policy will be effective from the date of upload.

We collect personal information about you from:

• you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products 
• third parties where you have authorised this or the information is publicly available.

If possible, we will collect personal information from you directly.

We will use your personal information:

• to verify your identity 
• to provide services and products to you 
• tto market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
• to improve the services and products that we provide to you 
• to undertake credit checks of you (if necessary) 
• to bill you and to collect money that you owe us, including authorising and processing credit card transactions •    to respond to communications from you, including a complaint
• to conduct research and statistical analysis (on an anonymised basis) 
• to protect and/or enforce our legal rights and interests, including defending any claim 
• for any other purpose authorised by you or the Act.

We may disclose your personal information to:

• another company within our group,
• any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
• a credit reference agency for the purpose of credit checking you
• other third parties (for anonymised statistical information)
• a person who can require us to supply your personal information (e.g. a regulatory authority)
• any other person authorised by the Act or another law (e.g. a law enforcement agency)
• any other person authorised by you.

Please note that some of these recipients may be located outside New Zealand.

You have the right to access and request corrections to your personal information. To exercise these rights, please email us at info@onereg.com. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.

We will take reasonable steps to keep your personal information safe from loss, unauthorised access, or other misuse.

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you post your personal information on OneReg’s message boards, it becomes publically available.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide your personal information.

We use cookies to monitor your website usage. You may disable cookies in your browser settings, but this may affect website functionality.

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at info@onereg.com.