About Taupo Airport
Taupo Airport, located near the picturesque Lake Taupo in New Zealand, serves as a key aviation hub for the region. The airport, jointly managed by Taupo District Council and the Ministry of Transport representing the Crown, is committed to maintaining the highest standards of safety and compliance. This case study explores Taupo Airport's journey with OneReg and the significant benefits realised since implementation.
Operational Challenges…
Taupo Airport was encountering a range of operational inefficiencies and compliance challenges:
The airport was operating with an outdated and non-specific system: the existing system had been adapted for the aviation industry, it lacked the agility and specificity required to keep pace with evolving aviation regulations. Kim Gard, Operations Manager at Taupo Airport, says “The system wasn’t evolving. We needed something more bespoke and aviation specific.”
Reliance on manual processes and fragmented systems was a significant bottleneck. Critical tasks, such as aerodrome inspections and contractor inductions, were cumbersome and time-consuming, often involving paper forms and spreadsheets.
Ensuring compliance with Civil Aviation Authority (CAA) regulations was a constant challenge. The airport needed a system that could seamlessly integrate new regulatory requirements and provide robust reporting and auditing capabilities.
Selecting the right partner…
Taupo Airport chose OneReg for its comprehensive and aviation-specific compliance management capabilities. The decision was influenced by positive feedback from other airports and a strong presence at industry events.
OneReg’s solution delivered functionality to ensure smoother operations and enhanced compliance.
Tailored Compliance Management: OneReg is specifically designed for aviation compliance, addressing industry-specific needs and regulatory requirements. The system included features like runway surface condition reporting, which was crucial for meeting CAA’s latest regulations.
Streamlined Data Migration: The OneReg team facilitated a smooth transition by setting up templates and proformas, significantly reducing the workload on airport staff. “The OneReg team set up the templates, took the stress out of migration, and ensured business continuity from day one,” Kim Gard noted.
Automation and Integration: OneReg automated many manual processes, such as contractor inductions and occurrence reporting. The system allowed for seamless notifications and data entries, enhancing operational efficiency. Kim highlighted, “I can send contractors a link, and it automatically populates back into the system—no more scanning bits of paper.”
OneReg’s commitment to continuous improvement and customer support was a standout feature. Regular check-ins and collaborative problem-solving ensured the system evolved to meet the airport's changing needs. “The support has been amazing, and the regular check-ins have been invaluable. We were initially concerned about the potential workload and disruption associated with moving data and changing the way we worked, but we needn’t have worried – it all went very smoothly,” said Kim.
Reaping the benefits…
Since implementing OneReg, Taupo Airport has experienced several significant benefits. OneReg’s aviation-specific features have enabled Taupo Airport to stay ahead of regulatory changes and ensure compliance with CAA standards. The system’s ability to integrate new modules and audits has streamlined regulatory adherence.
Operational efficiency has been greatly enhanced - automation and integration of processes have reduced operational drag, allowing staff to focus on critical tasks. The system’s user-friendly interface has made it easier for staff to manage compliance activities efficiently.
The solution’s robust reporting capabilities have enhanced data management, reporting and transparency. The ability to generate comprehensive reports for board meetings and regulatory audits has been particularly beneficial. Kim mentioned, “We’ve used many graphs and reports from OneReg in our board meetings, which has been really helpful.”
OneReg’s collaborative approach, involving feedback and best practices from other airports, has fostered a sense of community and continuous improvement across the operational side of the airport.
Why Taupo Airport Chose OneReg
Taupo Airport's decision to choose OneReg was driven by the need for a robust, aviation-specific compliance management solution that could evolve with the industry. Key factors included its aviation specific functionality: “OneReg meets our industry regulations, including our 139 and 100 certification requirements, something our previous system struggled with and another example is the runway surface condition reporting, which was implemented by CAA late last year, you developed an audit that we can complete easily and quickly,” said Kim Gard.
The smooth data migration process and ongoing support were critical. “OneReg has made the transition seamless and provided fantastic support,” Kim emphasized. Additionally, OneReg’s approach to working with multiple airports to continuously improve the system was a significant advantage. Kim appreciated the ability to learn from other airports and incorporate best practices.
Concludes Kim; “We're very happy with the system. It's absolutely met our needs”.
A safe landing…
Taupo Airport’s partnership with OneReg has transformed its compliance and operational landscape. By leveraging OneReg’s innovative technology and dedicated support, the airport has enhanced its regulatory compliance, operational efficiency and overall safety standards. As Taupo Airport continues to grow and evolve, OneReg remains a critical partner in its journey towards excellence in aviation operations.